Troubleshooting

Troubleshooting issues and usage for the GHOST MV1

How do I switch the GHOST MV1 on?
Your MV1 arrives in Shipping Mode and is preset for use with dry herbs. To activate the unit, press and hold the Mode Button until a single green LED shows,...
Wed, 6 Jun, 2018 at 11:09 AM
How do I put the GHOST MV1 in Vape Mode?
Triple click the Mode Button to activate Vape Mode, a single green LED will display. After several minutes of inactivity, the device will return to Sleep Mo...
Wed, 6 Jun, 2018 at 12:45 PM
What is a Firmware Reset?
In certain instances the MV1 can get stuck when updating (indicated by amber lights flashing side to side), which may happen if your phone and vape lose con...
Thu, 25 Apr, 2019 at 4:19 PM
How do I change the temperature?
Press and hold the Mode Button to display battery level. Release then press and hold again to display current heat setting, indicated by flashing LEDs. Pres...
Wed, 6 Jun, 2018 at 12:47 PM
How do I open the latch?
The release latch is designed so that instead of a direct push down, you need to slide your thumb towards the right (in the direction away from the door)...
Wed, 6 Jun, 2018 at 12:49 PM
How do I remove the heat sink?
The heat sink is most easily removed by opening the latch and gently pushing the bottom of the heat sink up by pressing in and up on the green silicone. 
Wed, 6 Jun, 2018 at 12:52 PM
How do I disassemble the heat sink?
Start by removing the glass stem and setting it aside. Next, remove the top lid, and pull out the black gasket and ceramic sleeve. Remove the black gasket f...
Wed, 6 Jun, 2018 at 1:17 PM
How do I assemble the heat sink properly?
It's important to make sure the heat sink is assembled properly. An incorrectly assembled heat sink could result in performance issues, such as lack of...
Wed, 6 Jun, 2018 at 1:19 PM
Why Can't I See Any Vapor?
Vapor production being such an integral element of the vaping experience, we know how important it is to find a solution for you. On your next session, plea...
Tue, 30 Apr, 2019 at 2:25 PM
Is My MV1 Overheating?
You can confirm that your MV1 is overheating by observing the following error code via the LED panel: 3 red LED flashing 10x The overheat is a safety me...
Tue, 30 Apr, 2019 at 2:34 PM