Troubleshooting

Troubleshooting issues and usage for the GHOST MV1

My MV1 Won't Turn On
This issue is an unusual one for the MV1. The device is designed to display codes via the LED panel on the front to tell us what's happening.  Plea...
Thu, 1 Aug, 2019 at 11:01 AM
Heat Sink: Air Bypass Test
Testing your heat sink is a part of regular maintenance. See steps below: * Remove the heat sink * Place heat sink in the palm of your hand, blocking the h...
Fri, 19 Jul, 2019 at 2:06 PM
Why Can't I See Any Vapor? (Herb)
The technique of hitting an on-demand vape is different from hitting a session vape, joint, bong or piece. Before you proceed, please see our introductory a...
Fri, 11 Oct, 2019 at 10:04 AM
Why Can't I See Any Vapor? (Concentrates)
The technique of hitting an on-demand vape is different from hitting a session vape, joint, bong or piece. Before you proceed, please see our introductory a...
Fri, 11 Oct, 2019 at 10:06 AM
How Can I Prevent Overheating?
The overheat is a safety mechanism built into the software to prevent permanent damage to the PCB due to excessive heat. You can confirm that your MV1 is...
Thu, 10 Oct, 2019 at 11:34 AM
Charring/Tunneling with My MV1
The following tips are things I've seen greatly resolve charring issues:  * Update firmware (how-to) * Experiment with how you're packing you...
Wed, 16 Oct, 2019 at 1:13 PM
Why Won't My MV1 Pair to My Mobile Device?
If you've followed our steps detailed here and you're still unable pair, it's possible the MV1 has a failed Bluetooth module. To identify thi...
Thu, 5 Sep, 2019 at 3:58 PM
What is a Firmware Reset?
Firmware reset was an option on a previous version of the app but is no longer available. However the reset can be done manually. The purpose of the firmwar...
Tue, 23 Jul, 2019 at 2:48 PM
Manually Unlock MV1
If your MV1 is locked and you do not have access to the app, you can manually unlock the device. Please see the video below: 
Wed, 17 Jul, 2019 at 4:38 PM
Can I Manually Calibrate My MV1?
Manual calibration directly affects the temperatures - it’s intended to dial heat up or down. The change is about 8% up/down depending on whether the user s...
Tue, 7 May, 2019 at 8:28 AM