The release latch is designed so that instead of a direct push down, you need to slide your thumb towards the right (in the direction away from the door), while applying a bit of pressure. 


Important: Best practice going forward wait 3-4 minutes to allow the device to cool down before opening the door. When opening the door, put pressure on the door by hold the door closed and then hit the latch button to open it. When closing the latch, hold the latch button open then close the door.