GHOST will accept returns of products sold via it’s website within 14 days of purchase without the Customer needing to demonstrate a defect of the products purchased. The Device must be unused and remain in the original packaging with the security seal unbroken. The Customer is liable for any return expense and is advised to use a tracked delivery service to ensure the product or products to be returned are delivered successfully. GHOST is not responsible for any product lost or stolen during any return process. GHOST will refund the full purchase price within 14 days of receipt of returned goods once it has been verified they are in their original condition and packaging.
Should you purchase your Device or other GHOST branded products from an authorized reseller, your return will be governed by the return policy of such authorized reseller. You may not return a Device purchased from an authorized reseller directly to GHOST.
You can find out more about our Warranty and Return Policies here.