The warranty covers manufacturing defects and workmanship for 2 years from the original date of purchase. The warranty can be extended to a total of 5 years from the original purchase date, provided that the Device is registered with GHOST via the App or the My Account section of the website within 90 days of purchase. The warranty does not cover the battery, which has a total warranty of 1 year from original purchase date, and protects against defects in materials and/or workmanship. Please read our Warranty and Returns section to get the full details.
Warranty Return Policy
In the event that you suspect a default with your Device, please open a ticket with your concerns. In order to assess the reported problem, we may request additional details, including photos and/or videos to determine whether warranty service is required.
Third Party Purchase
Retailers are given consent by GHOST Vapes, Inc. to sell our products by way of a contract where there are restrictions and guidelines that must be met to ensure the goods sold meet our quality and performance standards. Channels such as eBay, Amazon, instagram, Facebook, Craigslist, etc., are considered "3rd party." While these individuals may have been the original purchasers, the warranty is non-transferable. When you purchase something from an un-authorized reseller, you are assuming the risk that you are buying a product that does not meet the manufacturer's quality standards and warranty is thereby invalidated.