GHOST Vapes Support

Buying the MV1 13

• What Payment Options Do You Accept?
• What is Sezzle Payment Option?
• Where Can I Buy the GHOST MV1?
• Which Countries Do You Ship To?
• What's Included with the MV1?

See all 13 articles

Initial Setup 1

• Do I need to do anything before I use the GHOST MV1 for the first time?

How to use the GHOST MV1 16

• How do I open the latch?
• How do I load the GHOST MV1?
• How Do I Turn MV1 On & Put in Vape Mode?
• How do I change the temperature on the GHOST MV1?
• Recommended Mode Sequence (Herb)

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The GHOST MV1 Battery 7

• How Do I Know My Battery is Fully Charged?
• Can the GHOST MV1 be used when the battery is charging?
• Can the battery be charged away from the GHOST MV1?
• How Long Does the Battery Last?
• How Do I Remove the Battery?

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The GHOST App 8

• Can I Use My MV1 Without the App?
• Where Can I Get the GHOST App?
• How Do I Connect My GHOST MV1 to the App?
• Can I Update My GHOST MV1 from the App?
• What is Lock My Vape?

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Troubleshooting 10

• My MV1 Won't Turn On
• Heat Sink: Air Bypass Test
• Why Can't I See Any Vapor? (Herb)
• Why Can't I See Any Vapor? (Concentrates)
• How Can I Prevent Overheating?

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Managing Your GHOST Vapes Account 6

• Why Can't I Log In to Your Website/App?
• How Do I Register My MV1?
• How Do I Register My Warranty Replacement MV1?
• I Can't Register My MV1
• Why Can't I See My Registered MV1 on My Account?

See all 6 articles

ERROR CODES 1

• MV1 Error Codes

Features 8

• Is the GHOST MV1 an 'On Demand' or 'Session' vape?
• What is the chamber size of the GHOST MV1?
• What is the best way to load the GHOST MV1?
• How many temperature pre-sets does the GHOST MV1 come with?
• What is the temperature range of the device?

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Refer A Friend 8

• What is Refer A Friend?
• How Many People Can I Refer?
• How and When Do I Get Paid?
• How Many People Can I Refer?
• What Does My Friend Have to Purchase?

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Retailers and Affiliates 3

• Do you have an affiliate program?
• How do I become a retailer?
• Retailers: Store Locator Information

Warranty and Returns 2

• What is GHOST's Warranty Policy?
• What is GHOSTs Return Policy?

Contact Us 2

• Hours of Operation
• How Do I Report An Issue?